The Crandall Office Furniture Gas Cylinder Bearing Kit provides the necessary separation and reduced friction spacer for all of our gas cylinders. The incredible website videos explained and demonstrated the process. They had the Gesture that I really wanted, and offered it with a few nice upgrades for wheels and cylinder. The staff were very helpful in answering my questions. Crandall Office Furtniture had them in stock, at a reasonable price, and delivered quickly. I did much research and decided to try a Steelcase Leap V1 chair. I didn't realize I would have to assemble the chair which was a little disappointing. I found 3 that looked good, until I checked them out. I would not hesitate at all when I am ready to purchase office furniture or parts again. Chair came timely, the product was easy to put together and the adjustments are great. Haven't had any problems. 15+ watchers. If I could do anything differently, I wish that they offered a dark blue fabric choice, but black is great and works just fine. Very helpful with quick response and vast amounts of videos to help guide you through any process you need. I really have to say – Karen was AMAZING. It puts my old office-max unit to shame. I eat, work, play videogames, and watch tv in this chair. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. I was very nervous to purchase a remanufactured chair as I'm very OCD and was worried there would be many scratches and scuffs on the chair frame. Steelcase Think Chair, Licorice 3D Knit Back with Black Fabric Seat. I could barely find any scuffs or scratches on the chair at all. I now have to arrange to have it picked up by UPS--also something that I had to email Crandall to find out. My order shipped within the specified window with tracking number. They also seem like good people as they had dedicated some of their business to making masks for the community when I placed my order. Amazing customer service. A+ experience, got a V2 Leap Chair. This allows me to sit all day comfortably and not dent up my floor. The fabric is beautiful and of a great quality.Thank you so much, Crandall Folks! It looks near brand-new and functions perfectly. If you want to deal with people who stand by their claims and customer service and quality, Crandall Office Furniture is the absolute BEST!! The customer service was excellent and I purchased a chair with upgrades. About 1 week is all it took for me to get adjusted with this chair, this thing is seriously magic. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. Product is excellent. Bonus points: almost all of the packaging was recyclable, too. $25.77. Wow! I used the chat feature on the website and was chatting with a real person!. Thanks for all the help! I admire the environmental/green aspects of giving a perfectly fine chair a second home as well. Very polite, … There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. The chair even arrived more quickly than expected. Done within a few minutes. Everything works perfectly and looks new! Cannot think of enough superlatives to do it justice. What a great business! Remanufactured chair looks and feels new!!! Friendly and a good product. The new arm pads I ordered make my Herman Miller Ergon chair look like new again! Great products and great customer service. The chair was very easy to assemble thanks to the straight forward instructions included in the box, and the actual quality of the chair has been stellar. I was not really wanting to spend $1,000 on a chair, even though everyone who uses one says they're worth it, so I started looking to see if I could get a used one for cheaper. It was very easy to assemble. } I wish I knew about Crandall Office Furniture before! Would do business with again. I ordered a refurbished Steelcase Amia chair at about half the price of buying it new. I used their messenger service since it was before opening hours and got a response immediately! I was really floored by how beautiful the choices are -- and while I admit that I'd looked at other official remanufacturers, including ones with only sad choices for fabric, none would even consider shipping to me. Thanks! Non-Rotating Office Chair Gas Lift Cylinder - 5" Travel - FREE SHIPPING - S6148 . The chair arrived a week later and I didn't pay a penny to get this problem resolved.I wish all businesses had customer service like this! Steelcase Replacement Office Chair Parts Gas Lifts & Casters. It looks like a brand new chair. I know the frame is used, but it looks new, just like all the new parts. The replacement cylinder dropped in and worked perfectly. The chair arrived just a few days later in perfect condition, and assembly was simple thanks to the instructions that came in the box. I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! I love the adjustability. Thanks! I contacted them via email and received a response within 30 minutes .They apologized and said they would have their tech look at the issue. Replace your gas cylinder yourself! Crandall Office Furniture is family-owned company that provides truly outstanding customer service. It showed up quick with great instructions and the packaging was good. Once I notified them of the failure, Crandall shipped out a warranty replacement at their expense. 4.5 out of 5 stars 757. Contact Us. I highly recommend Crandall. 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